Anniversary Spotlight: Thomas Schultz 
Lexus of Maplewood 
Service Advisor

Village Automotive Group is celebrating Thomas Schultz’s 10th year of service with Lexus of Maplewood.

Thomas chose the automotive industry because he has always had a passion for cars and motorsports. When he got the opportunity to work for a luxury brand right out of technical school, he says he was “stoked.” Thomas started in the Car Wash department, moved into a Technician role, and then became a part of the Service Advisor team. In 2012, Thomas was involved in a rollover car accident and was unable to do the physical tasks required as a Technician. He started in the service department. He says, “The Village Human Resources department and store management helped me work into a desk job within the Service Department which I gladly say I owe a lot of my retention to their help.”

Thomas describes the culture in the Service Department as fast paced and says coworkers are generally available to help you learn on the job. “If you are willing to put in the work, it pays off and I have seen this time and again with new hires here.” In regards to training, Thomas has gone to the central training office in Chicago many times. “The staff and facility are top notch. I have come back enthused after every trip because they do a great job instilling Lexus culture and keeping you engaged.” Some of Thomas’ favorite company events include Valley Fair Day and charter walleye fishing trips to Mille Lacs Lake.

Thomas believes the strengths of Village Automotive Group includes a consistent customer service base who has a lot of faith in the Lexus brand and a supportive training base. He also believes working within the company provides the network of information, tools, and support required to live up to the Lexus standard our guest’s expect.

Village Automotive Group thanks Thomas for his years of service with us and looks forward to his future with us.