Dependability Study
TORRANCE, Calif., February 15, 2012 – Eight Lexus, Toyota, and Scion models captured segment awards in the 2012 J.D. Power and Associates Vehicle Dependability Study, a performance equal to all other vehicle brands combined and more than twice as many as the runner-up nameplate.
The study also found:
- Lexus is the number one nameplate improving by 23 fewer problems/100
“We are extremely pleased that not only did we win awards in eight of the 14 model segments, but that in two segments we finished one-two and made the podium in 12 segments overall”, said Jim Lentz, President and Chief Operating Officer Toyota Motor Sales, U.S.A., Inc.
2012 Vehicle Dependability Study performers by segment
Entry Premium Car
Ranking: 1
Lexus ES350
81/100
Midsize Premium Crossover SUV
Ranking: 1
Lexus RX350
85/100
Large Premium Car*
Ranking: 1
Lexus LS460
72/100
Lexus Nameplate
Ranking: 1
Premium Brands Industry Average
129
Additional examples of Toyota’s commitment to the highest standards for quality, safety, reliability and retained value include:
- Lexus was the highest ranking nameplate in the industry in the 2011 J.D. Power Initial Quality Study and earned more segment awards than any other premium brand.
- The Lexus IS won the entry premium car segment in the 2011 J.D. Power and Associates Automotive Performance, Execution and Layout (APEAL) Study.
- Toyota and Lexus won 11 awards – more than half the 21 total awards – in IntelliChoice.com’s Best Overall Values of the Year.
- Two Lexus vehicles were named 2012 “Top Safety Picks” by the Insurance Institute for Highway Safety. The 2012 Lexus models are: Lexus CT 200h and RX
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Courtesy of Toyota Newsroom
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